Communication


How to Be Assertive, Not Aggressive

One of the most common issues people face is the need to be assertive, not aggressive. This is a very hard thing for some people, but especially for women who are often raised to see themselves as the “weaker” gender. Regardless of gender, though, you can learn to be assertive about your thoughts and feelings […]

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5 Tips for Handling Negative People

“People deal too much with the negative, with what is wrong…Why not try and see positive things, to just touch those things and make them bloom?”
- Thich Nhat Hanh
We all know at least one person who always seems negative. They seem to complain about everything. The weather. Their children. Their jobs. After a while, […]

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Do Some People Actually Enjoy Being Assholes?

Professor Robert Sutton has a new book called “The No Asshole Rule” in which he argues that assholes are detrimental to the businesses that employ them because they poison the work environment, decrease productivity, and cause good people to quit.
According to Sutton, these people are characterized by two main qualities:

They deliberately annoy people and go […]

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8 Practical Tips for Improving Your Listening Skills

“I know that you believe you understand what you think I said, but I’m not sure you realize that what you heard is not what I meant.”
- Robert McCloskey
Have you ever found yourself in a conversation where, instead of paying close attention to what others are saying, you find yourself trying to come up with […]

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Why Would Anyone Do That? Maybe There’s a Reason!

by Valerie Hewitt
“How can anyone be so thoughtless?”
“That was a really rude thing to do; this guy is a real jerk.”
Have you ever found yourself thinking such thoughts about someone else’s behavior? Probably. Many people say things like this (or worse) when they see someone else behave in a way that they don’t understand.
It is […]

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